Posted 08 July, 2026
Communication~Insurance - Life & Annuity (Call Center Associate)
Diverse Lynx
Maharashtra
Full Time
Reference: 365_569689_26-01051
Work Location: TRIL Mumbai, MH
Skill Required: Communication~Insurance - Life & Annuity (Call Center Associate)
Experience Required: 2-5 Years and above
Job Description:
• minimum 2 - 3 years experience in US Life Insurance Agency Management / servicing preferred
• - Fluent speaking and writing skills in English language
• - Adept in handling queries and ability to accurately communicate information related to the product
• - Ability to comprehend scenarios related to the query
• - Ability to type 40-60 words per minute for chat and email functions
• - Able to listen attentively to customers and provide clear communication
• - Customer Service skills with passion to wow customers
• - excellent problem solving skills and will be quick to get to the crux of the matter
• - Ability to recognize and react to unusual customer situations and take appropriate action
• - Working knowledge of MS office
• - MUST have worked in an international call center across Voice and Chat channels
• - Flexibility to work in blended processes across chat, voice and back office functions
• - Open to work primarily in US night shifts (flexible for 24x7) with rotational week off
Skill Required: Communication~Insurance - Life & Annuity (Call Center Associate)
Experience Required: 2-5 Years and above
Job Description:
• minimum 2 - 3 years experience in US Life Insurance Agency Management / servicing preferred
• - Fluent speaking and writing skills in English language
• - Adept in handling queries and ability to accurately communicate information related to the product
• - Ability to comprehend scenarios related to the query
• - Ability to type 40-60 words per minute for chat and email functions
• - Able to listen attentively to customers and provide clear communication
• - Customer Service skills with passion to wow customers
• - excellent problem solving skills and will be quick to get to the crux of the matter
• - Ability to recognize and react to unusual customer situations and take appropriate action
• - Working knowledge of MS office
• - MUST have worked in an international call center across Voice and Chat channels
• - Flexibility to work in blended processes across chat, voice and back office functions
• - Open to work primarily in US night shifts (flexible for 24x7) with rotational week off
