Automic UC4 Specialist

• Job Title- Automic UC4 Specialist
• Location: Bangalore, India (Hybrid 3 days onsite).

Company Overview:
Flexton is a growing IT services and staffing company serving some of the world's most renowned and Fortune-listed companies across industries such as eCommerce, HighTech, Banking & Financial Services, Insurance, and Healthcare. With a global presence spanning the US, Canada, Europe, Colombia, Mexico, and India, Flexton offers its clients cost-effective solutions through onsite, offshore, and nearshore models. Flexton provides its employees with opportunities for growth, meaningful work, and continuous learning!
About the Role
Our client is going through a critical infrastructure transformation and needs an experienced Automic professional to own day-to-day operations and keep things running smoothly during the transition.

What you'd be doing:

• Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop)
• Serving as the primary point of contact for internal users on all automation and account questions
• Owning Slack support channels timely, professional responses to internal teams
• Executing recovery procedures during incidents restarting services, validating agent connectivity, coordinating with backend/vendor support
• Assisting with region failover planning and high availability across the Automic infrastructure
• Documenting existing workflows to support knowledge transfer

What we're looking for:

• Proven hands-on experience with Automic Workload Automation (UC4)
• Strong troubleshooting skills across workflows, job dependencies, and file transfer protocols
• Experience executing stabilization and recovery procedures under pressure
• Strong communicator comfortable being customer-facing daily
• Self-starter who can plug in quickly and add value from day one

Work Model

• Hybrid role requiring 3 days onsite in Bangalore, India.

Why Flexton?
Be the driver of your way forward, no matter what your level. At Flexton you can be both an idea and action person. Flexton is the place to be!
Flexton offers competitive benefits, as well as an industry-leading practice of performance-based bonuses for all employees. We believe that global innovation demands diverse employees and attractive work/life initiatives that sustain, and retain, them. Flexton gives you the power to design your workday, and your life, according to your unique styles and needs.
Flexton is an Equal Opportunity Employer.