Customer Service Associate - Phone Banking Process (Walk In Drive)

IDBI Intech Ltd. is hiring enthusiastic and customer-oriented graduates for the role of Customer Service Associate. This is an excellent opportunity for fresher’s to begin their career in the Banking & Customer Service industry.

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• Handle customer queries over phone calls (Inbound/Outbound).
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• Provide accurate information and resolve customer concerns efficiently.
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• Maintain records of customer interactions.
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• Ensure high levels of customer satisfaction.
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• Coordinate with internal teams for issue resolution.
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• Follow company processes and quality standards.
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• Education: Any Graduate (Mandatory)
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• Experience: Fresher’s preferred (Contact Centre experience is an added advantage)
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• Age: 18 years and above
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• Rotational shift, Night Shift only of male candidates.
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• Interview Days: Monday to Friday
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• 1st & 3rd Saturday of every month
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• Time: 11:00 AM – 5:00 PM
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• IDBI Intech Ltd. IDBI Building, Plot No. 39–41, Sector 11, CBD Belapur, Navi, Mumbai –
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• Ms. Poonam Desai
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• Updated Resume
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