Customer Support Executive

We are looking for a customer-focused Customer Support Executive to handle client queries, provide assistance, maintain customer relationships, and ensure a smooth service experience.

Key Responsibilities:

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• Handle customer calls, queries, and follow-ups professionally.
  
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• Provide support and guidance to clients regarding services and processes.
  
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• Maintain strong customer relationships.
  
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• Resolve customer concerns and ensure satisfaction.
  
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• Coordinate with internal teams for smooth service delivery.
  
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• Maintain customer records and update CRM/database.
  
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• Follow up with clients for feedback, renewals, and service updates.
  
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• 2+ years of experience in Customer Support / Customer Relationship Management / Client Handling.
  
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• Excellent communication skills in Hindi & English.
  
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• Strong interpersonal and problem-solving abilities.
  
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• Good knowledge of MS Office and CRM tools.
  
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• Positive attitude with a customer-first approach.
  
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• Experience in matrimonial services, hospitality, luxury services, consulting, or relationship management preferred.
  
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\nBenefits \n
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• Opportunity to work with a growing customer-focused organization.
  
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• Professional growth and learning opportunities.
  
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• Positive and collaborative work environment.
  
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• Competitive salary package.
  
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• Exposure to client relationship management and service operations.
  
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