Operations Supervisor

About Axis My India

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

Key Responsibilities

· Timely planning, execution, and monitoring of assigned projects for defined regions

· Open to travel on ground and execute fieldwork when assigned

· People, assets, and collateral management for assigned projects for defined regions.

· Act as the primary point of contact between field teams and head office

· Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan

· Assist in onboarding and training of new field surveyors

· Address and resolve any operational issues or delays in the field

· Publishing reports, alerts, and dashboards as per project

· Driving cost and timelines in the assigned projects

· Regular coordination and feedback to the field team (surveyors) to take corrective actions on gaps identified and corrective action plan

· Identify process gaps, suggest and implement process improvement

· Analyzing new trends in the market and developing new features around them.

· To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.

· Graduate degree in any field.

· 2+ years of experience in operations coordination, preferably in field-based projects.

· Strong organizational and communication skills

· Ability to multitask, work under pressure, and prioritize tasks effectively

· Attention to detail and problem-solving skills

· Proficiency in MS Office

· Experience working with survey or data collection teams is preferred.

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• Competitive salary and benefits package.
  
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• Opportunity to work in a dynamic and growing company.
  
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• Make a significant contribution to the company's success.
  
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• Stay up to date on the latest industry trends and best practices.
  
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At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office. If you thrive in a structured environment and are committed to excellence, we encourage you to apply