Sales/Senior Sales Manager - Mumbai & Gurgaon

About the Client:

A global IT services MNC

Role : Sales Account Manager

Role Summary:

As a Client Relationship Manager/Sales manager, you will be responsible for building, nurturing, and expanding strategic relationships with key enterprise clients in India Market/GCC. You will play a pivotal role in driving revenue growth, enhancing client satisfaction, and positioning our organization as a trusted partner.

Location :Mumbai, Gurgaon

Key Responsibilities:

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• Client Relationship Management: Develop and maintain strong relationships with C-level executives and key decision-makers.
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• Proactively identify and address client needs, anticipating future requirements.
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• Foster a collaborative environment, working closely with cross-functional teams to deliver exceptional client experiences.
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• Sales and Revenue Growth: Drive revenue growth by identifying and pursuing new business opportunities.
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• Negotiate complex deals, ensuring optimal pricing and contract terms.
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• Develop and execute strategic account plans to achieve revenue targets.
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• Client Success: Ensure successful delivery of IT services and solutions, meeting or exceeding client expectations.
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• Proactively manage and resolve client issues, minimizing risk and maximizing satisfaction.
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• Conduct regular business reviews to assess client needs and identify potential upselling and cross-selling opportunities.
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Required Qualifications:

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• Education: B.E. / B.Tech + MBA from top-B school.
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• Experience: 5+ years of experience in IT sales or account management, with a proven track record of success in managing large enterprise accounts (domestic/GCC/captive).
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• Technical Proficiency: Strong understanding of IT services, including application development, IT infrastructure, and cloud solutions.
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• Sales Skills: Excellent sales and negotiation skills, with a focus on consultative selling.
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• Relationship Building: Ability to build strong relationships with clients at all levels.
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• Communication Skills: Strong verbal and written communication skills, including presentation skills.
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• Problem-Solving: Excellent problem-solving and decision-making skills.
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• Industry Knowledge: Deep understanding of the IT industry and emerging trends.
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