Assistant Manager-Banquet

Prime Function:

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• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
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• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow to ensure maximum cooperation, productivity, and guest service.
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• Monitor and supervise service flow in the assigned outlet.
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• Any matter which may affect the interests of hotel should be brought to the attention of the Management.
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Key Responsibilities:

Food & Beverage Planning

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• Assist the Manager F&B to plan & execute the operations of the assigned outlet.
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• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
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People Management

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• Ensure that the team has been trained for all safety provisions.
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• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
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• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
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Financial Management

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• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Manager F&B.
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• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
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Operational Management

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• Assist the F&B Manager in sales promotion by organizing events and food festivals for the assigned outlet.
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• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
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• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
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• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
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• Ensure that the team adheres to the company's uniform and hygiene standards.
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• Ensure that quality is maintained in all aspects of the work and as per the standards.
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• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
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• Handle additional responsibilities as and when delegated by Management.
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• Prior experience in handling Banquets
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• Diploma in Tourism / Hospitality Management
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• Minimum 2 years of relevant experience in a similar capacity
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• Excellent reading, writing and oral proficiency in English language
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• Good working knowledge of MS Excel, Word, & PowerPoint
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