Active Directory Admin

High Level Job description

Active Directory Engineer responsible for Active Directory L3 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.

Experience

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• At least 7-9 years of relevant industry experience in AD and Supporting Technologies
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• Operational outsourcing experience
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• Global Customer remote management experience.
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Skills

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• Team player: Ability and willingness to motivate and support others
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• Excellent customer handling and presentation skills.
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• Excellent spoken and written English proficiency
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• Excellent Analytical, troubleshooting and Documentation skills.
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• Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
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Willing to work on 24X7 rotational shifts

MCSE, ITIL V3 Foundation certified are preferable.

Technical Skills

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• Windows 2008/2012/2016/2019/2022 Active Directory working knowledge
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• Installation and configuration of Active Directory domain controllers.
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• Perform AD server configuration according to installation check list
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• Deployment of MS security hotfixes
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• To perform upgrade of Active Directory environment, apply change management process
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• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
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• Managing \ Performing \Troubleshooting , schema updates
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• Management of Active Directory domain controller FSMO roles
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• Managing \ Performing \Troubleshooting of Group policy objects (GPO)
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• Add, remove and configure Active Directory sites, sitelinks and subnets
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• Authorization of DHCP servers
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• Managing \ Performing \Troubleshooting File Replication service (FRS)
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• Diagnose and resolve problems associated with the Directory Replication service
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• Configure and manage the AD DNS services
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• Managing \ Performing \Troubleshooting TS license service on Active Directory domain controllers
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• Create or remove Trust relationships
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• Configure and manage the Directory Replication service
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• AD Disaster recovery
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• Ensure the overall security of the Active Directory domain.
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• Conducting root cause analysis
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• Perform Problem Management
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• Scripting knowledge /experience in VB Script, PowerShell.
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• Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
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Deep level troubleshooting skills on Active Directory and core infrastructure services like DNS/DHCP

Deep level troubleshooting skills on Azure AD/Entra Connect.

Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0).

Installation and configuration of Active Directory/ADFS

PKI knowledge.

Working knowledge of Certificate on ADFS/ADFS Proxy Server.

Perform ADFS configuration according to installation check list.

Configure relying party trusts and Addition/Modification/Deletion of claims.

Configuration of Claim Provider Trust.

Monitoring and alerting Tools support - Resolving issues raised from OVO alerting.

DR Exercise - Perform full Disaster recovery failover testing, Ensuring ADFS functionality in the event of a DR situation.

Proving ADFS Metadata to Application Team.

Providing XML Application Metadata to AD Team.

Configure and managing \ Performing \Troubleshooting Entra Connect server.

Managing \ Performing \Troubleshooting Entra connect Sync issues.

Configure sync rules and transformation rules.

Ensuring successful sync to cloud.

Knowledge on Migration tools (ADMT/Quest ODM/Binary Tree)