Restaurant & Bar Manager

Business Performance

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• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
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• Analyze and submit month-end reports and identify deviation from business plan goals
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• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
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• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
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• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
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Restaurant Bar Manager

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• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
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• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
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• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
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• Handle guests’ complaints and comments tactfully and efficiently
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• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
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• Maintain department communication logbook and updated notice board
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• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
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• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
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• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
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• Ensure that health, safety and security procedures are in place in the outlet
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• Attend all briefings, meetings and trainings as assigned by management
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• Perform proper handover and communication to the next shift
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• Assist other food & beverage outlets with their operations during peak times or when required
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Team Management

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• Interview, select and recruit outlet employees
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• Identify and develop team members with potential
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• Conduct performance review with the team
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• Constantly monitor team members’ appearance, attitude and degree of professionalism
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• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
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• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
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• Prepare payroll and gratuity reports
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• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
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Knowledge and Experience

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• Secondary / High school education
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• Additional certification(s) in Food & Beverage will be an advantage
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• Good reading, writing and oral proficiency in English language
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• Ability to speak other languages and basic understanding of local languages will be an advantage
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• Minimum 3 years of relevant experience in a similar capacity
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• Good working knowledge of MS Excel, Word, & PowerPoint
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• High degree of professionalism with sound human resources management and business acumen capabilities
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What is in it for you:

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• Employee benefit card offering discounted rates at Accor worldwide
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• Learning programs through our Academies
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• Opportunity to develop your talent and grow within your property and across the world!
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• Ability to make a difference through our Corporate Social Responsibility activities.
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Our commitment to Diversity & Inclusion:
\n We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.