Salesforce Product Owner & Administrator

About Company:

It is a Semiconductor manufacturing industry.

Job Role : Salesforce Product Owner & Administrator

Experience : 7.5+ Years

Location : Bangalore

Roles and Responsibilities:

Serve as the primary Salesforce Administrator , managing system configuration, workflows, security settings, profiles, roles, permission sets, and data integrity.

Oversee user management , including setup, deactivation, and permission adjustments.

Monitor Salesforce health, performance, and security , ensuring system compliance with organizational standards.

Manage data integrity and deduplication efforts , implementing best practices for data quality and governance.

Identify, diagnose, and resolve system issues, providing technical support and training for end users.

Oversee Salesforce releases , ensuring system updates and enhancements align with business needs.

Translate business requirements into clear business documentation, epics, and user stories .

Conduct workshops and interviews to gather and document functional and nonfunctional requirements .

Partner with stakeholders, architects, and IT teams to convert business requirements into system solutions .

Define product roadmaps , ensuring solutions align with business objectives and Salesforce capabilities.

Drive enhancements and system improvements , ensuring scalability and efficiency.

Work with QA teams to develop and maintain regression test suites .

Facilitate User Acceptance Testing (UAT) and ensure solutions meet business needs before deployment.

Maintain traceability of product and release goals , ensuring business alignment.

Act as the primary liaison between business users and IT teams.

Foster strong relationships with internal business units, IT teams, and vendors .

Collaborate with cross-functional teams to drive adoption, training, and best practices.

Provide regular reporting and insights to leadership on Salesforce performance, adoption, and upcoming changes.