AVI - SPL India - Key Account Manager (AV)

Key Account Manager (AV Industry) Company: AVI-SPL India \n

AVI-SPL is a global leader in digital enablement and audio-visual (AV) solutions. With a strong presence in India — including offices in Gurugram, Mumbai, Bangalore, and Pune — the company helps organizations build modern collaboration environments by designing, integrating, and managing AV & Unified Communications (UC) technology. AVI-SPL works with numerous Fortune 100 clients to deliver scalable, serviceable, and measurable AV solutions.

Job Title: Key Account Manager (AV Industry) \n

Experience: 10–15 Years

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Locations: Gurgaon / Mumbai / Pune / Bangalore / Hyderabad

Key Responsibilities \n

- Manage and grow strategic, high‑value client accounts in the AV industry.

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- Drive business acquisition and identify growth opportunities within assigned regions.

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- Build strong relationships with key clients, acting as their trusted advisor.

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- Partner with internal teams (sales, technical, delivery) to ensure client needs are met effectively.

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- Create and present account plans, forecasts, and performance reports.

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- Negotiate client contracts and renewals in line with company objectives.

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- Address client escalations, resolve issues, and ensure a high level of customer satisfaction.

Desired Profile \n

- 10–15 years of Key Account Management experience, ideally in the audio-visual (AV) industry.

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- Proven track record in business acquisition and growing client relationships.

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- Excellent communication, presentation, and negotiation skills.

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- Strategic mindset with strong business acumen.

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- Ability to work independently and lead cross-functional teams.