Skip to main content
Posted 09 July, 2026

Customer Support Head

Saaki Argus & Averil Consulting
Chennai, TN, IN Full Time
Reference: 5fed66fbce62faa3

Job Description

Key Responsibilities \n
    \n
  • Install, configure, and commission electronic test equipment at customer sites.
    • \n
  • Provide on-site and remote technical support for hardware and software-related issues.
    • \n
  • Diagnose and troubleshoot PCB, circuit, and system-level faults.
    • \n
  • Conduct product demonstrations, technical presentations, and customer training programs.
    • \n
  • Assist customers in implementing testing methodologies and application workflows.
    • \n
  • Prepare service reports, installation records, and technical documentation.
    • \n
  • Coordinate with internal R&D and production teams to resolve technical issues and improve product performance.
    • \n
  • Prepare service quotations, support AMC activities, and follow up on customer requirements.
    • \n
  • Build strong customer relationships and ensure high levels of service satisfaction.
    • \n
  • Travel to customer locations for installations, maintenance, and technical support as required.
    • \n
\n

Apply to this Job

Sign up for Job Alerts

By clicking Create Alert, you agree to the Global Terms of Use Agreement and acknowledge that you have read and understand the Global Privacy Policy.