Manager, Quality Engineering

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

About the Role:

We are looking for a passionate and results-driven Manager of Quality Engineering to lead our efforts in building a world-class quality engineering function. In this role, you will drive the adoption of automation frameworks, establish quality processes, and ensure end-to-end quality ownership with engineering teams.

This is a hands-on leadership position that requires strong technical expertise in automation, a deep understanding of SaaS systems, and the ability to foster quality as a mindset across the organization.

What you’ll do:

• Automation Strategy & Implementation:
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• Develop, maintain, and scale automation frameworks and tools to support product and platform testing.
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• Drive increased automation coverage, targeting both functional and non-functional aspects of quality.
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• Quality Processes:
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• Implement and refine quality gates across the SDLC, ensuring alignment with CI/CD practices.
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• Advocate for shift-left testing practices, emphasizing early detection of defects.
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• Enable intelligent and efficient test execution, leveraging AI-driven or data-driven testing methods.
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• Team Leadership:
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• Lead a team of SDETs and other quality roles, providing mentorship and guidance to enhance their skills.
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• Work closely with the Senior Manager of Quality Engineering to ensure team alignment with overall strategy.
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• Identify training opportunities and support team upskilling initiatives.
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• Collaboration:
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• Partner with engineering, product, and DevOps teams to integrate quality seamlessly into development workflows.
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• Serve as a key advocate for quality during planning, ensuring proper prioritization of quality-related initiatives.
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• Metrics & Reporting:
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• Define and track key quality metrics such as automation coverage, defect density, and test execution times.
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• Provide regular reports on quality status and progress to leadership.
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What you’ll Bring:

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• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
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• 7+ years of experience in software quality engineering, including 3+ years in a leadership role.
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• Strong hands-on experience in automation frameworks, tools, and techniques.
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• Proficiency in modern programming languages (e.g., Java, Python, JavaScript) and test frameworks (e.g., Cypress, Playwright, Selenium ).
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• A proactive, hands-on approach to problem-solving and process improvement.
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• Familiarity with SaaS architectures and cloud environments (e.g., AWS, Azure, GCP).
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• Experience with CI/CD pipelines and integrating testing into DevOps workflows.
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• Demonstrated ability to lead a team, manage priorities, and deliver results in a fast-paced environment.
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• Strong problem-solving and decision-making skills, with a focus on data-driven outcomes.
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• Excellent communication skills to articulate technical and strategic topics to both technical and non-technical stakeholders.
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• A commitment to fostering a collaborative, inclusive, and high-performing team culture.
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Advantages - experience in:

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• Experience in validating complex data systems, including data mocking, data integrity testing, and ensuring data quality throughout applications.
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