Carnation Infotech- HR Manager

Job Description

Position: HR Manager

Experience: 15–18 Years

Location: Lucknow

Industry: IT / IT Services

Role Overview

We are seeking a seasoned HR Manager with extensive experience in the IT industry , capable of leading and strengthening core HR functions. The role requires a strategic HR professional with no direct experience in Recruitment or Talent Acquisition , but strong expertise in employee lifecycle management, HR operations, compliance, performance management, and organizational development.

The incumbent will act as a key partner to leadership, ensuring HR policies, processes, and practices are aligned with business objectives and compliant with statutory requirements.

Key Responsibilities

HR Operations & Policy Management

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• Design, implement, and manage HR policies, SOPs, and frameworks aligned with IT industry best practices.
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• Ensure smooth execution of end-to-end employee lifecycle processes (onboarding to exit), excluding recruitment activities.
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• Drive consistency and standardization across HR processes and documentation.
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Employee Relations & Engagement

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• Act as the primary point of contact for employee relations, grievances, and conflict resolution.
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• Foster a positive work culture and high employee engagement through structured initiatives and programs.
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• Advise managers on employee conduct, disciplinary actions, and performance improvement plans.
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Performance Management

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• Own and manage the performance management system (goal setting, mid-year reviews, annual appraisals).
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• Partner with business leaders to ensure effective performance tracking and development planning.
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• Drive performance calibration and merit/bonus processes.
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Compensation, Benefits & Payroll Coordination

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• Manage compensation structures, salary revisions, incentives, and benefits administration.
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• Coordinate with payroll teams/vendors to ensure accurate and timely payroll processing.
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• Support leadership with compensation benchmarking and internal parity analysis.
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Statutory Compliance & Governance

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• Ensure compliance with all applicable labor laws, IT industry regulations, and statutory requirements.
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• Manage audits, inspections, and statutory filings in coordination with external consultants.
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• Maintain accurate HR records, employee files, and compliance documentation.
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Learning, Development & Capability Building

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• Identify training needs and drive learning & development initiatives for employees and managers.
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• Support leadership development and succession planning programs.
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HR Analytics & Reporting

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• Prepare and present HR MIS, dashboards, and insights for senior management.
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• Track key HR metrics related to attrition, engagement, performance, and compliance.
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Required Qualifications & Experience

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• 15–18 years of overall HR experience within the IT / IT Services industry .
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• Proven experience in core HR, HR operations, employee relations, compliance, and performance management .
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• No prior experience in Recruitment or Talent Acquisition (mandatory).
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• Strong understanding of Indian labor laws and statutory compliance.
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• Experience working closely with senior leadership and business stakeholders.
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Key Skills & Competencies

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• Strategic HR thinking with strong execution capability
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• Excellent stakeholder management and communication skills
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• High integrity and ability to handle sensitive information
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• Strong problem-solving and conflict-resolution skills
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• Process orientation with attention to detail
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Reporting To

Senior Management / Leadership Team