Legalwiz - Business Advisor

Designation: Business Advisor – Other Graduates

Responsibilities:

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• Assist customers with their Queries/Requests through email, chat, or phone.
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• Raise Request & sales lead of the customer from CRM.
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• Generate leads and educate customers about new products & their benefits.
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• Highly target driven and eagerness to accomplish goal to be able to collect the Incentives.
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• Maintain and adhere to compliance guidelines
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• Capture sales lead, highlight and suggest an improvement
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• Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets.
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• Maintain adequate knowledge levels on products, processes, and systems used
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• Able to work in high energy, dynamic “Pressurized” environment
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• Promote strong business relationship with key accounts
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• Ensure timely delivery of service by communicating within the team
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• A positive attitude and the ability to quickly learn are a must.
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Skills:

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• Must be an excellent communicator
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• Combining the ability to manage and handle challenging clients
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• 2+ years of Tele-Sales Experience
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• Bachelor's in any field or relevant courses
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• Deep understanding of the workflow and process-flow
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• Ability to cross sell and up-sell after understanding the client's requirement
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• Good Negotiation, convincing power with customer success and retention skills
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Experience : 2 to 3 years

Language: English, Hindi and Gujarati

Work Location – Ahmedabad

Timing - 9:30/10:00 AM till 6:30/ 7:00 PM

Off: Alternate Saturdays and All Sundays