Posted 09 July, 2026
Hea of production support
Michael Page
Mumbai, MH, IN
Full Time
Reference: 859710f0b23d666a
Job Description
- Join an industry leading MII \n
- Lead the production support charter \n\n
- Manage and oversee the production support function for brokerage technology systems. \n
- Ensure high availability and performance of critical systems used in financial services. \n
- Troubleshoot and resolve technical issues promptly to minimize downtime. \n
- Collaborate with cross-functional teams to implement system enhancements and updates. \n
- Monitor system performance and implement proactive measures to prevent issues. \n
- Develop and maintain documentation for processes, configurations, and resolutions. \n
- Provide technical guidance and support to team members as needed. \n
- Ensure compliance with industry standards and internal policies. \n\n
- A strong educational background in technology or a related field. \n
- Proven experience in production support within the financial services or brokerage industry. \n
- Expertise in managing and troubleshooting technology systems. \n
- A problem-solving mindset with the ability to work in high-pressure environments. \n
- Knowledge of industry standards and best practices. \n
- Strong communication and collaboration skills.
About Our Client
\n\nThe hiring company is a large organization in the financial services and brokerage industry. The company is committed to innovation and excellence, offering a stable and professional environment for its employees.
\n\nJob Description
\n\nThe Successful Applicant
\n\nA successful AVP-Prod Support should have:
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