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Posted 09 July, 2026

Hea of production support

Michael Page
Mumbai, MH, IN Full Time
Reference: 859710f0b23d666a

Job Description

  • Join an industry leading MII
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  • Lead the production support charter
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    About Our Client

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    The hiring company is a large organization in the financial services and brokerage industry. The company is committed to innovation and excellence, offering a stable and professional environment for its employees.

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    Job Description

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  • Manage and oversee the production support function for brokerage technology systems.
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  • Ensure high availability and performance of critical systems used in financial services.
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  • Troubleshoot and resolve technical issues promptly to minimize downtime.
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  • Collaborate with cross-functional teams to implement system enhancements and updates.
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  • Monitor system performance and implement proactive measures to prevent issues.
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  • Develop and maintain documentation for processes, configurations, and resolutions.
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  • Provide technical guidance and support to team members as needed.
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  • Ensure compliance with industry standards and internal policies.
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    The Successful Applicant

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    A successful AVP-Prod Support should have:

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  • A strong educational background in technology or a related field.
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  • Proven experience in production support within the financial services or brokerage industry.
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  • Expertise in managing and troubleshooting technology systems.
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  • A problem-solving mindset with the ability to work in high-pressure environments.
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  • Knowledge of industry standards and best practices.
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  • Strong communication and collaboration skills.

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