Mulesoft Developer

Req ID:

We are currently seeking a Mulesoft Developer to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Description – MuleSoft Application Support Engineer (L3)

Experience: 4–8 years

Location: Remote/thrice in a week

Role Summary: We are seeking a MuleSoft Application Support Engineer – L3 with 4–8 years of experience to provide advanced production support and development-level expertise for MuleSoft-based integration platforms in a banking environment . The L3 engineer will act as the final escalation point, handling complex incidents, root cause analysis, and enhancement requirements , with strong MuleSoft and IDP development knowledge.

Key Responsibilities

L3 Production Support & Advanced Troubleshooting

• Act as the L3 escalation point for complex MuleSoft production issues.
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• Perform deep root cause analysis and implement permanent fixes.
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• Troubleshoot complex issues related to:
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• Mule flows and orchestration
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• DataWeave transformations
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• API performance and scalability
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• JVM, memory, and threading issues
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• Guide and mentor L1/L2 teams during critical incidents.
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Enhancements/ Development

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• Perform code-level fixes and enhancements in MuleSoft applications.
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• Design and develop:
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• Mule 4 flows and subflows
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• DataWeave scripts
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• Error handling and retry mechanisms
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• Support enhancement requests , change requirements, and continuous improvements.
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• Participate in design reviews and impact analysis .
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Operational Excellence

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• Own problem management and preventive actions.
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• Create and maintain technical documentation and runbooks .
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• Participate in 24x7 on-call and rotational support .
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• Collaborate with infrastructure, security, and vendor teams.
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About NTT DATA

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NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.