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Posted 09 July, 2026

Associate Director Key Account Management for HCP's

ScaleneWorks
Bengaluru, KA, IN Full Time
Reference: 9dc39a83137cd21e

Job Description

Manage the global Key Account Management product backlog, prioritizing features and enhancements based on business value and strategic alignment
\n Collaborate with stakeholders across markets to gather requirements and ensure the KAM program meets diverse regional needs
\n Work closely with the development team in India to define user stories, acceptance criteria, and product specifications
\n Oversee the maintenance of Key Account Management tools while driving innovation and evolution of the broader cross-functional account teams experience.
\n Serve as the primary point of contact for Key Account Management related queries and issues from global markets
\n Analyze program performance metrics and user feedback to identify areas for improvement
\n Ensure compliance with industry regulations and Organization policies across all markets
\n Facilitate communication between technical teams, business stakeholders, and end-users to deliver best in industry features whilst driving deep adoption amongst field teams
\n Stay current with industry trends and emerging technologies in the pharmaceutical sales and marketing space

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