Business Sys. Analysis Senior Specialist

Req ID:

We are currently seeking a Business Sys. Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

\n NTT DATA, Inc. currently seeks a “Business Systems Analysis Senior Specialist ” to join our team in “Bangalore & Noida”

Technical Experience :

• Must have 8+ years of IT experience, 2+ years in managing endpoint tools – Nexthink
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• Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates
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• ITIL foundation certifications
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• Project Management tools – JIRA, Azure DevOps
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• Experience of working on ITSM - ServiceNow, Remedy
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• Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint
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Roles & Responsibilities :



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• Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool
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• Experience in implementing and driving automation initiatives
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• Create intake processes to gather requirements from stakeholders
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• Participate in problem hunting sessions to identify opportunities in the environment
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• Analytical skills to slice and dice the data per use case needs
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• Create Success Plans, Roadmaps and Value Realization documents to help customer achieve business objectives.
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• Responsible for customer/stakeholder relationship management
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• Provide cross functional support
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• Act as a liaison between vendor and client
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Key Expertise :

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• Exhibits passion and alignment with our vision, values & operating principles
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• Strong Communication & Presentation skills
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• Vendor Management
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• Stakeholder management
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• Demonstrates the ability to multi-task
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• Exceptional listening abilities and detail oriented
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• Ability to work in heterogeneous environment
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• Demonstrates ability to succeed with the team
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Educational Qualification :

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• Degree from a reputed educational institution
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• 15 years of education is must
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About NTT DATA

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NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.