Posted 09 July, 2026
Duty Manager
AccorHotel
Candolim, GA, IN
Full Time
Reference: a1dc05664749cc43
Job Description
Job Description\n
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- Conduct daily briefings and ensure that all pertinent information is well received by team members \n
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met \n
- Review, analyze and suggest improvement of work flow and standards at the Front Desk \n
- Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates \n
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations \n
- Ensure documentation of all guest related issues using the logbook \n
- Sign media and supervise shift handover procedures \n
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues \n
- Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently \n
- Assist Guest Relations in greeting, rooming, and sending off guests \n
- Inspect front of house and back of house regularly for cleanliness and orderliness \n
- Ensure that front line staff complies with marketing techniques and maximizes sales \n
- Check billing instructions, monitor guest creditand act upon any discrepancies \n
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates \n
- Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently \n
- Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. \n
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- WHAT IS IN IT FOR YOU: \n
- Come As You Are \n
- Work With Purpose \n
- Grow, Learn and Enjoy \n
- Explore Limitless Possibilities \n
