OSB-Admin Head

Job Title: Head Administration

Department: Administration
Reports To: Director, HKBKGI
Location: Campus-based (Multiple Institutions under GI)

Job Purpose:

To lead and oversee the administrative operations of the institution, including policy management, payroll, onboarding, recruitment oversight, compliance with AICTE norms, insurance management, employee records, and inter-departmental coordination to ensure efficient and compliant operations.

Key Responsibility Areas (KRAs) and Key Performance Indicators (KPIs):

1. Policy Management

\n
• KRA: Draft, update, and enforce institutional administrative policies.
\n
• KPIs:
\n
\n
• % of policies reviewed and updated annually
\n
• Number of policy breaches reported
\n
• Time taken to implement revised policies
\n
\n

2. Payroll Management

\n
• KRA: Ensure timely and accurate payroll processing in line with institutional and statutory norms.
\n
• KPIs:
\n
\n
• Payroll accuracy rate
\n
• % of payrolls processed on or before the due date
\n
• Number of payroll-related grievances
\n
\n

3. Onboarding and Exit Formalities

\n
• KRA: Manage employee onboarding and exit processes across institution.
\n
• KPIs:
\n
\n
• Onboarding satisfaction score (new joiners)
\n
• Exit clearance completion rate (% completed within defined timelines)
\n
\n

4. Insurance Management

\n
• KRA: Ensure insurance coverage is maintained across assets, personnel, and infrastructure.
\n
• KPIs:
\n
\n
• % of assets insured and documentation completed
\n
• Insurance renewal compliance rate
\n
• Claim processing time
\n
\n

6. AICTE Documentation & Coordination

\n
• KRA: Ensure timely and accurate filing of AICTE documents and provide infrastructure compliance advice.
\n
• KPIs:
\n
\n
• Accuracy score of AICTE documentation (zero discrepancies)
\n
• Submission compliance (% submitted on or before deadline)
\n
• Number of follow-ups required from statutory bodies
\n
\n

7. General Administrative Support

\n
• KRA: Handle minor grievances, coordinate between institutions, and support operational requirements.
\n
• KPIs:
\n
\n
• Average grievance resolution time
\n
• Inter-department issue resolution success rate
\n
• Ticket booking and travel arrangement satisfaction rate
\n
\n