Field Tech Senior Specialist

We are currently seeking a Field Tech Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Position Overview and General Duties

• Provides direct supervision to a team of operational or professional-level team members, ensuring alignment with operational and project objectives.
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• Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions.
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• Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results.
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• Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions.
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• Sets and communicates clear expectations for work outcomes, monitors performance, and ensures accountability across the team.
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• Manages a medium-sized field service team and/or supplier relationships, ensuring consistent service delivery standards.
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• Regularly coaches and mentors team members, fostering both technical and analytical capabilities within the team.
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• Reviews team performance and outputs, including operational delivery as well as data accuracy and reporting quality.
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• Collaborates with leadership to drive process improvements, particularly in financial tracking, reporting accuracy, and system alignment (e.g., SFDC).
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• Ensures the team consistently meets defined performance, operational, and data accuracy metrics.
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About NTT DATA

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NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.