Analyst AR

Job Description

Department: Finance Solutions – Accounts Receivable

Location: Pune

Shift: European shift (flexibility required based on business and process needs)

Key Responsibilities:

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• Process bank receipt allocations in SAP/ERP systems and perform other activities in accordance with established SOPs
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• Manage customer account reconciliations, resolve customer queries, support helpdesk activities, and handle bad debt provisions, write-offs, dunning, FX revaluation, subledger (SL) close, and GL-to-SL reconciliations. Etc.,
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• Monitor, investigate, and reconcile unallocated customer receipts.
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• Clearing the open items by coordination with customers and with Country teams
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• Perform bank clearing activities related to receipt allocations.
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• Assisting Customers towards month close activities related to accounts receivable process.
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• Prepare reconciliation of AR – General Ledger account to Customer subledger.
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• Understanding and taking actions for Debit / Credit notes issued in AR.
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• Keep track on invoices that are outstanding, follow up for unremitted invoices.
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• Working on SAP screens fluently and understands applications that the process uses.
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• Meet productivity targets, and key performance indicators (KPIs).
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• Build and maintain strong relationships with customers and internal stakeholders to resolve issues efficiently.
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• Conduct process refresher training sessions and assist in maintaining process documentation and SOPs.
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• Support Team Leaders in preparing daily, monthly, and governance reports.
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• To follow compliance with financial policies and procedures of AR.
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• To reconcile Customer ledgers and provide Balance confirmations to customers.
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• Perform and document internal control activities to maintain process quality and audit readiness.
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• Generate statements and reports detailing accounts receivable status and other reporting.
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• Perform month close related activities in respect to Accounts receivable if any as per the process.
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• Prepare and track customer aging reports and analyze overdue balances.
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• Any other task as assigned by the Team Leader.
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Experience:

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• Minimum 2 years of experience in accounting or finance operations, preferably within Accounts Receivable in a Shared Services or Global Business Services environment.
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Skills:

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• High attention to Detail and Problem solving skills
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• Effective verbal and written communication skills, including professional email correspondence with international customers and stakeholders.
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Managerial Requirements (if applicable):

Certifications (if applicable):

Key Competencies:

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• Strong understanding of accounting Principles and end to end Accounts receivable process.
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• Customer-focused approach with good stakeholder management skills.
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Ability to identify process improvement opportunities and drive operational efficiency.

Education

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• Bachelor’s degree in Commerce, Accounting, Finance.
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• MBA (Finance) or equivalent postgraduate qualification is preferred.
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• Strong working knowledge of MS Office applications, particularly Excel and Outlook.
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• Experience with SAP and other ERP platforms is desirable.
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Working Conditions:

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• Travel Requirements: Minimal, As per Business requirements.
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