Banking Process Management Engineer - L3

Job Title: Banking Process Management Engineer L3

Position: Senior Systems Engineer

Experience: 6-8 years

Category: Software Development/ Engineering

Shift: Rotational Shift

Main location: Bangalore (Cyber park)

Position ID: J

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 9 years of relevant experience.

Position Description:

Banking Process Transaction Application Support L3

Should have Banking Process knowledge for Payment Hub Applications like ATM, POS, RB for monitoring and solving production support issue of the transactions through Tools

Should have Banking Process knowledge for Fraud Application likes (PMS and FMC)

Need to work on Tickets through ServiceNow ticketing Tool

Need to know how to check the logs in UNIX Servers for the Applications

Need to know how to check the database query for the Applications

Working knowledge of Monitoring through Splunk

Knowledge of OCP (Openshift Container Platform) PODs

Address customer query

Need to work on 24 x 7 roster

Excellent Communications

Preferably Bangalore based working from ECity Cyberpark office

Preferably working from office most of the days

Knowledge of Splunk Admin is good to have