Delivery Leader

About Company:

A global IT and business process services company offering digital solutions like cloud, automation, and AI.

Role: Delivery Leader

Location: Mumbai, Pune, Chennai & Bangalore

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• Lead and manage Microsoft Dynamics and Power Platform projects from start to finish
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• Ensure projects are delivered on time, within budget, and at high quality
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• Set up and follow delivery processes and best practices across projects
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• Identify project risks early and take action to reduce issues
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• Build strong, long-term relationships with customers
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• Act as a trusted advisor and guide customers on using Microsoft Dynamics and Power Platform effectively
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• Share industry knowledge and best practices with customers
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• Manage multiple customer accounts and track delivery performance
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• Monitor revenue, margins, and overall project health
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• Work closely with sales and pre-sales teams to support upsell and cross-sell opportunities
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• Identify growth opportunities based on successful project delivery
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• Lead, coach, and support delivery teams
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• Encourage teamwork and collaboration across delivery, sales, and support teams
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• Ensure teams have the right skills and tools to deliver successful outcomes
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