Posted 09 July, 2026
Service Now Architect (Contract)
Saaki Argus & Averil Consulting
Pune, MH, IN
Full Time
Reference: bcb3d067b929e8aa
Job Description
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- Lead workshops / discovery sessions with stakeholders (business, operations, IT) to understand current-state processes, define future-state vision, uncover requirements, constraints, and opportunities. \n
- Design end-to-end ServiceNow solutions and technical architectures that align with organization s strategic goals, considering scalability, performance, security, maintainability, integrations, data model, and user experience. \n
- Define roadmap(s) and solution intent / blueprints: translate business goals into architecture, technology decisions, module usage, platform configuration vs custom development. \n
- Ensure adherence to best practices, ServiceNow leading practices, coding standards, design patterns, security standards, data governance, and configuration over customization. \n
- Manage or oversee integrations between ServiceNow and other systems (via REST, SOAP, IntegrationHub, MID Servers, etc.), ensuring reliability, security, latency, error handling, monitoring. \n
- Establish / enforce architecture governance: review designs from development teams/partners, perform code review, ensure technical debt is tracked and managed, monitor instance health. \n
- Mentor and lead junior architects, developers, administrators; elevate team capabilities. \n
- Work with enterprise architects / platform owners to define platform strategy: instance strategy, environment strategy, upgrade/migration plans. \n
- Support presales / proposal efforts by scoping, estimating, and designing reference architectures. \n
- Participate in operational considerations: performance tuning, capacity planning, availability, disaster recovery, security compliance. \n
- Stay up to date with new ServiceNow features, modules, trends (e.g., AI/ML, data fabric, Now Assist), assess applicability, and recommend adoption where relevant \n
