Incred-APM-LMS

Job Title

Associate Product Manager – LMS (Loan Management System)

Location: Mumbai

Roles and Responsibilities

We follow the philosophy here that Product folks are generic problem solvers. So, as an APM - LMS, you would have to ensure that the overall product principles are applied to this role as well, in addition to solving problems for Operations/Finance domains with respect to LMS requirements.

As a member of the Product team, you will be:

%CF; Scope, Prioritize, Deliver and Track:

%CB; Own yourself/help the Product manager to scope CRs from various business stakeholders while understanding their requirement and analyzing the data

%CB; Actively engage with cross functional stakeholders, understanding their working styles and priorities to ensure smooth collaboration and timely decision making

%CB; Partake in ongoing UATs to ensure that the delivery is smooth and has all sign offs

%CB; Assess periodically to ensure that there are no post production issues

%CF; Resolving stakeholder's issues, by:

%CB; Collaborating with LMS team members and business partners to properly triage and provide timely resolution to all queries/issues.

%CB; Building and maintaining strong working relationships with stakeholders across departments to drive alignment and quick resolutions.

%CB; Gathering the required information necessary to best handle technical and process related issues.

%CB; Owning the root cause fix of issues and continually driving issues encountered down, with a focus on automation, operational excellence, and proactive communication.

%CB; Setting up mechanisms in place to ensure that the issues do not repeat.

%CB; Willingness to provide weekend coverage, if and when needed, to handle emergencies.

%CF; AI-Driven Productivity:

%CB; Proficient in leveraging AI tools (such as Gemini, Lovable, Colab, NotebookLM, GitHub Copilot, or similar) for tasks like prototyping, BRD creation, data analysis, API documentation, and workflow automation.

%CB; Continuously explore and adopt AI-based solutions to improve stakeholder communication, decision-making speed, and operational efficiency.

%CF; Documenting, extensively:

%CB; Making timely updates about new feature releases to the documentation portal

%CB; Own and send release communications to all the stakeholders

%CF; Multitasking in a fast paced environment

Qualifications

An ideal candidate would have:

%CF; B.E/B.Tech/MBA; or a professional course - CA/CFA (finance background preferred)

%CF; Being a commerce graduate or an MBA Finance Graduate will be a plus

%CF; Working knowledge of LMS - with some experience on working with the same will be an

advantage

%CF; Financial Domain, Banking or Fintech lending experience would be an added advantage

%CF; Intellectual curiosity and learning drive to create continuous improvement - a core value

%CF; Basic product knowledge of Retail loans, Term Loans, Working capital loans

%CF; Strong communication & management skills

%CF; Working knowledge of Excel/Google sheets

%CF; A great attitude and calm demeanor