Posted 09 July, 2026
Field Support
ScaleneWorks
Hyderabad, TG, IN
Full Time
Reference: c30a85ac9731ce52
Job Description
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- DSS - recommended experience level: \n
- ServiceNow ticket handling \n
- Microsoft Windows operating system all related issues \n
- Microsoft Office 365 ProPlus all related issues \n
- PXE boot staging process (+ updating Master cache PC) \n
- HP Desktop & Laptop hardware scopes \n
- RAM upgrade \n
- Keyboard exchange \n
- SSD HD replacement \n
- SCCM SW deployment issues (front end) \n
- Hand and eyes experiences for MFP, Standalone, Networked Printers & Scanners \n
- Smartphones & Portable Devices experiences for SIM configuration, how-to questions, Hand on eyes software issues (IOS, Android, and Windows) \n
- Standard and nonstandard HW Devices (peripherals like monitors, label printers, etc.) \n
- Meeting room management (Video and Audio Equipment) \n
- Servers not supported by Wintel (local task) \n
- Network cabling and port patching, Wi-Fi network, replacement of router, HUBS of Switches (local task) \n
- Smart Hands and Eyes for any Syngenta support teams \n
- Toner replacement MPS (local task) \n
- Document management like IP spreadsheets, Asset Management, etc. \n
- Stock management (incoming & outgoing IT goods) \n
