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Posted 09 July, 2026

Quality Manager (Home Textiles/Rugs, 18+ yrs, Gurgaon)

Michael Page
Gurugram, HR, IN Full Time
Reference: de82e6b7145ee4c3

Job Description

  • A high‑impact leadership role driving end‑to‑end product quality.
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  • Strong exposure to global retail standards.
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    About Our Client

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    This opportunity is with a large organization in the retail industry that operates within the department store sector. The company is known for its commitment to delivering high-quality products and maintaining robust quality standards in its operations.

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    Job Description

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  • Lead all Quality Assurance and Quality Control activities across product development and production.
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  • Oversee the full end‑to‑end quality process, identifying issues early and ensuring robust quality at each stage.
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  • Conduct technical assessments of samples, provide corrective feedback, and ensure execution of production inspections.
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  • Analyze vendor performance, lead improvement plans, and support factory selection and onboarding.
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  • Manage and mentor a team of Quality Technicians, setting priorities and development goals.
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  • Travel regularly to factories for audits, reviews, and pre‑production meetings.
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  • Train vendors and internal partners on quality standards and ensure consistency across all suppliers.
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  • Partner with third‑party inspection agencies, the Compliance team, and internal stakeholders to resolve issues and enhance standards.
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    The Successful Applicant

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  • Experience: 15+ years of technical experience in quality roles with progressive responsibility.
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  • Industry: Strong expertise in Home Textiles; experience in Rugs is a plus.
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  • Technical Knowledge: Deep understanding of fabrications (yarn quality, content, weaving, knitting, terry, tufting), industry testing standards, AQL systems, and working with agencies like BV and SGS.
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  • Regional Exposure: Experience working with vendors in the Delhi NCR region (Panipat preferred).
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  • Retail Background: Experience working with US-based retailers.
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  • Education: Bachelor's degree or equivalent.
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  • Skills: Strong English communication, advanced MS Excel and MS Office skills, ability to review templates and analytical logic.

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