Director-Compliance, US Retirement

About Client:

A leading US Retirement service organization

Responsibilities:

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• Develop, Maintain and Revise daily production reports, SLA and Metrics in the Compliance function.
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• Plan and organize workflows in order to meet operational service commitments.
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• Develop professional relationships with internal teams to help support our teams and our clients.
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• Develop staffing strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
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• Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for
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• Motivate, lead, and support leadership team and associates to provide excellent associate direction.
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• Establish and manage team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded.
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• Responsible for providing leadership and staff with constant feedback on performance and areas of improvement; this includes conducting annual performance reviews.
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• Escalate awareness broad across appropriate team s issues requiring resolution; partner with internal departments to deliver timely resolution.
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• Actively seek out ways to improve associate satisfaction and deliver results.
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Requirements:

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• Bachelor s degree in business administration, Management, Finance or equivalent work experience
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• At least 10 years experience in the financial or retirement services industry or comparable experience and more than 5 years in the leadership team managing the Compliance function
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• Should be well versed with Software like Relius / Datair / FT Williams
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• Location: Hyderabad
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