Internal Sales Associate

This role is for one of Weekday’s clients
\n Salary range: Rs - Rs (ie INR 6-8 LPA)
\n Min Experience: 5 years
\n Location: Bengaluru
\n JobType: full-time

Requirements

Position Summary: The role involves managing customer interactions, handling quotations and purchase orders, supporting external sales teams, and ensuring smooth coordination of sales processes. The ideal candidate should have engineering expertise , strong knowledge of CX and CRM tools , and experience working in an MNC environment .

Key Duties

Customer Engagement & Sales Support

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• Handle customer inquiries and provide product information.
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• Respond to RFQs (Request for Quotation), prepare and send quotations based on customer requirements.
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• Process purchase orders (POs) and ensure timely follow-ups with customers.
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• Maintain excellent customer relationships by addressing queries and concerns effectively.
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Sales Coordination & CRM Management

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• Maintain and update customer interactions in the CRM system to track sales activities.
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• Analyze customer requirements and provide insights to the external sales team.
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• Handle documentation and coordination for import and export transactions
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• Generate and analyze MIS reports for sales tracking and performance evaluation.
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External Sales Support

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• Work closely with the external sales team to provide back-end support.
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• Assist in lead generation, follow-ups, and converting inquiries into sales.
  
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Skills & Qualifications:

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• Bachelor's degree in Engineering (Mechanical, Industrial, or related field).
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• Hands-on experience in CX and CRM tools for managing customer relationships.
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• Experience working in an MNC environment with cross-functional coordination.
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• Proficiency in MS Office (Excel, Word, PowerPoint) and MIS reporting .
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• Ability to multitask, prioritize, and work in a fast-paced environment.
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