Telecaller - Insurance

Job Description

We're Hiring! Tele Caller Executive

Location: Jaipur
Experience: 0-2 Years
Qualifications: Pursuing Graduate / Graduate / Postgraduate
Languages Required: Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language)

About the Role:
\n Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you!

Key Responsibilities:

• Make outbound/inbound calls to potential and existing customers.
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• Generate leads and contribute to business growth.
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• Understand customer needs and provide appropriate solutions.
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• Maintain professionalism and quality in service while achieving targets.
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• Ensure smooth coordination with cross-functional teams.
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• Escalate complex queries to the relevant department when necessary.
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• Build strong customer relationships and enhance engagement.
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• Participate in training programs to improve skills and performance.
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What We’re Looking For:

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• Prior experience in the financial industry will be an advantage.
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• Strong listening and problem-solving skills.
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• A positive, self-driven, and team-oriented attitude.
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• Familiarity with CRM tools and customer engagement strategies.
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Why Join Us?

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• Competitive salary and performance-based incentives.
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• Supportive and dynamic work environment.
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• Opportunity to grow with one of the leading NBFCs.