Application Support and Maintenance - Healthcare Provider - Cadiovascular
Job Description
Req ID:
\nWe are currently seeking a Application Support and Maintenance - Healthcare Provider - Cadiovascular to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
\n- Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues. \n
- Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams. \n
- Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning. \n
- Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows. \n
- Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation; ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements \n
- 6 – 12 years of experience \n
- Deep understanding of cardiac diagnostics workflows (ECG, EP, cath)
\n DICOM, waveforms, modality connectivity, structured cardiology reporting \n - Ability to integrate cardiology systems with EMR, PACS, device gateways \n
- Proficiency supporting stress testing systems, telemetry, remote monitors \n
- Skills in registry abstraction support (ACC/STS) \n
- Troubleshooting device‑to‑system communication and data ingestion \n
- Experience working with Cardiovascular systems like Cardiology \n
- ACS,Centricity Cardiology Workflow (CCW),MUSE Cardiology Information System and other similar applications \n
Skill Description-
About NTT DATA
\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.