Senior Resource (BGV)

Key Responsibilities :

Must Have:

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• Experience in BGV operations/quality/compliance at BGV vendors (not just corporate HR).
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• Hands-on with end-to-end verification workflows: education, employment, address, criminal court records, ID checks, reference checks.
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• Proven SLA governance & escalation handling with enterprise clients.
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• Exposure to compliance & data privacy (DPDP Act/India, GDPR exposure a plus).
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• Operations: queue management, QC frameworks, SOP creation.
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• Tooling: experience with BGV platforms (internal vendor tools, ticketing, case mgmt.); comfort with Excel/reporting.
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Good To Have:

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• Multi-country verification exposure (US/EU/APAC).
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• Built/optimized playbooks, risk scoring, or exception handling.
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• Worked with integration models (ATS/HRIS data flows) and vendor API/portal ops.
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Required Skills & Qualifications

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• Master s degree in HR, Business Administration, or related field.
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• Strong knowledge of BGV processes, compliance, and vendor management.
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• Excellent communication and negotiation skills.
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• Proficiency in MS Office and HRMS tools.
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• High attention to detail, integrity, and confidentiality.
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