Posted 09 July, 2026
Customer Success Executive
Michael Page
Hyderabad, TG, IN
Full Time
Reference: ff0a041027644794
Job Description
- Own analytics-driven delivery excellence for global consulting accounts. \n
- Work with senior leaders to shape customer success and account growth. \n\n
- Conduct market, industry, and client research including financial analysis, annual reports, and strategic initiatives. \n
- Build and maintain dashboards tracking customer health, engagement metrics, CSAT trends, and delivery performance. \n
- Prepare structured governance reports and support leadership reviews across multiple strategic accounts. \n
- Coordinate with Customer Success, Delivery, and offshore teams to ensure disciplined execution of programs. \n
- Identify account growth signals through analytics and support cross-sell and upsell opportunities. \n\n
- 5-8 years of experience in analytics, consulting operations, customer success, or program management. \n
- Strong exposure to dashboarding tools such as Excel, Power BI, or Tableau and structured reporting. \n
- Experience working with global consulting clients or Big 4 environments preferred. \n
- Strong research capability with ability to interpret business strategy, P&L, and industry trends. \n
- Excellent stakeholder management and ability to coordinate across multiple teams.
About Our Client
\n\nOur client is a leading global consulting and advisory firm known for building high-impact managed services and global capability centers for Fortune 500 clients. The organization partners with enterprises across industries to drive transformation, operational excellence, and long-term customer value through analytics-led engagement models.
\n\nJob Description
\n\nThe Successful Applicant
\n\nA successful Customer Service Executive should have:
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