Corporate Service Manager-WBG OPERATIONS (OPS)-Customer Service Desk

To handle day to day trade transactions, understanding client requirements,

Co-ordination with cpc for transaction processing and discrepancy resolution,

Dealing and co-ordinating with various business groups within the bank,

Ensuring error-free and timely execution of trade transactions.

Ensuring compliance and internal guidelines are being adhered

Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS Operations resolved in a timely manner.

Issuance of Letter of credit.

Initial scrutiny of documents for Trade before sending the documents to CPC for further processing.

Attending to front-end requirements of corporate customers.

To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.