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Posted 09 July, 2026

QA Engineer (B1) - Payment Domain

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_16291
  • Technical Skills required for the role.
    • Experience in writing Test Scenarios and test plan documentation.
    • Experience in automating test plans using the latest tools and techniques.
    • Experience in generating test metrics and reports to measure solution quality against business objectives and suggest product, system, and training improvements.
    • Experience testing Agile projects.
    • Experience in contributing to the creation and refinement of QA strategies.
    • Broad experience in different testing types - Functional testing, Regression testing, API testing, Integration Testing UAT, and Performance testing
  • Must have Soft Skills
    • Leverages teamwork to achieve organizational goals aligned with business outcomes.
    • Leading by example
    • Flexibility and agility
    • Business acumen
  • Desired Soft Skills
    • Skilled in collaborating cross-functionally with geo-distributed stakeholders.
    • Comfortable presenting to stakeholders both internally and externally
  • Process Specific Skills
    • MUST HAVE: Strong experience with Data Processing Pipeline.
    • MUST be able to hit the ground running.
    • Experience with Agile methodologies.
    • Experience with Test Automation processes and tools.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

Preferred Qualifications

  • Bachelor's degree/MCA in Computer Science, Information Technology, or a related field.
  • Proven track record of delivering high-quality automation testing solutions.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Ability to multitask and flexibility with timing.

As Lead Assistant Manager - QA Engineer, you will ...

  • Responsible for maintaining overall SLA for Technical Operations.
  • Work closely with ServiceDesk and Level 1 teams to streamline query management.
  • Must understand the business and application workflows of the supporting systems.
  • Responsible for proactive monitoring of application uptime and reduction in incidents.
  • Organize and coordinate major incident management and critical outages.
  • Triage and collate monthly operational KPIs to identify areas of process improvements.
  • Train and mentor team members on supporting systems.
  • Handle escalations and drive initiatives that enable the Level 2 support team to function more efficiently.
  • Automate and execute QA plans for EXL Digital solutions that utilize EXL Digital products and solutions to improve client outcomes.
  • Contribute to Cloud QA best practices around test automation, test execution, and result reporting for the Digital team.
  • Share QA findings with the Cloud COE and Digital peer teams to enhance future offerings.
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