About the Role

Abnormal AI is redefining cybersecurity with an AI-native platform that protects modern enterprises from advanced email attacks, account compromise, and human-targeted threats. We're looking for a Software Engineer II - Backend to join the Customer Journey team, which builds the product and platform experiences that help customers onboard quickly and successfully - reducing manual work, improving reliability, and moving customers from initial setup to full activation. As a SWE2, you will build scalable backend systems that improve onboarding quality, speed, and time-to-value, with an expectation to leverage modern AI development tools to build faster and ship higher-quality software.

What you will do

• Leverage AI development tools to enhance productivity, optimize workflows, and deliver reliable production outcomes
• Build backend services and workflows that make POV onboarding smoother, faster, and more self-serve for customers
• Design scalable systems that provide end-to-end visibility across onboarding processes and reduce dependency on downstream modules
• Develop and improve core backend systems across tenant management, onboarding orchestration, setup tooling, and command center experiences
• Collaborate with engineers and cross-functional partners to deliver impactful solutions for customers and internal teams
• Build reliable APIs and backend architectures that support enterprise-grade onboarding workflows at scale
• Take ownership of features end-to-end, from design and implementation through testing, rollout, and production validation

Must Haves

• 3+ years of professional experience in software development
• Backend development experience with Python and/or Golang
• Experience with AI development tools such as Cursor, GitHub Copilot, or Claude
• Experience building scalable, enterprise-grade applications
• Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
• Strong fundamentals in computer science, data structures, debugging, and performance optimization

Nice to Have

• Experience building onboarding, provisioning, workflow orchestration, or platform automation systems
• Familiarity with backend systems that provide process visibility, status tracking, or operational tooling
• Experience with distributed systems, service-oriented architectures, or event-driven workflows
• Exposure to tenant lifecycle management, setup automation, or enterprise SaaS platform workflows
• Experience improving service reliability, resiliency, and observability in production systems
• Experience working on cybersecurity, enterprise SaaS, or customer-facing platform products

AI-Augmented Development Challenge

Once you apply, you'll be invited to our AI-Augmented Development Challenge, where you'll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you're ready!

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