Manager - Software Engineering

Your opportunity

At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure.

The Developer Platform organization is looking for a Software Engineering Manager to join our group in India. This organization develops and maintains the internal developer platform, security, compliance and audit reporting and all processes and controls that enable New Relic's fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering teams to implement critical projects to support our business.

Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people.
If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you.

What you'll do

• Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives.
• Drive and contribute to our culture of operational and business efficiency: secure code, CI/CD pipelines, unit testing, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, and blameless root-cause analysis with a learner and growth mindset.
• Design and promote "golden paths" that standardize development, deployment, and testing, reducing friction by fostering self-service environments.
• Attend operational review meetings and bring postmortem learnings back to the team and organization.
• Learn from some of the brightest minds in the business-who are also looking to learn from you-while coaching and mentoring people.
• Drive the recruitment, training, and development of top-tier talent in the region.
• Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify requirements and execute cross-team initiatives.
• Work in an agile environment with a DevOps approach, where teams build and maintain their own software, including participating in second-layer support rotations.

This role requires

• 10+ years of professional work experience in software development.
• BS/MS in Computer Science, or equivalent education/experience in a relevant field.
• Hands-on experience coding in programming languages such as Golang, Java, Javascript or Python.
• Hands-on experience driving the software architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design, and RESTful API endpoints.
• 6+ years of people management experience.
• 5+ years of experience with tools such as Jenkins, ArgoCD, Temporal, Terraform, and Kubernetes.
• Solid background in application and system programming, Infrastructure as Code (IaC), and Linux system administration.
• Deep understanding of the security, reliability, performance, and cost-effectiveness of distributed systems on public cloud providers such as AWS, Azure, and Google Cloud (GCP).