Title: ServiceNow IT Operations Management (ITOM)
Location: Bangalore
Exp: 9 Years
Job Description:
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training and knowledge sharing sessions to enhance team capabilities.
- Monitor application performance and implement improvements as necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management.
- Strong understanding of IT service management processes.
- Experience with application lifecycle management.
- Familiarity with cloud-based application deployment and management.
- Ability to analyze and troubleshoot application issues effectively.
