Posted 09 July, 2026

Genesys Cloud Engineer - India

ClifyX

India Full Time

Reference: 365_594563_25-07249

ECMS REQ ID	544087
Number of Openings	4
Country	India
Detailed JD (Roles and Responsibilities)	Job Description: The candidate needs to be very strong in Genesys cloud. Good in Genesys Cloud Architecture, creating call flows, chat flows, email flows, Outbound and On Queue flows.Should have overall experience of 6yrs and must have experience of building Cloud environment. Proficient in creating handling development of IVR and Routing strategies using IRD and Composer for Voice and eServices.Experience in Platform API integrations, Embedded Framework integration, Widgets Chat Cobrowser and other options available in Genesys Cloud including Custom Reports and Survey.Collaborate with crossfunctional teams to design and implement cloud solutions that meet business requirements.Provide technical leadership and guidance on cloud architecture best practices.Ensure compliance with company policies and industry standards related to cloud security. Developing detailed work plans.
Total Experience	6+ Years
Relevant Experience	4 Years
Work Location	Bangalore
WFO / WFH / Hybrid	Hybrid
Vendor Rate in currency of Work Location	6,000 INR/Day - depending on the candidate's experience. (Negotiable)
Contract duration (in months)	6 Months
Shift Details (Time)	General
Notice Period (Availability)	Immediate - 30 days