Sales Lead/Head - Restaurant & Retail Tech (Full-Cycle)

About CXVERSE

CXVERSE is building the infrastructure layer for customer experience-driven growth in restaurants, retail, and hospitality.

Most multi-location operators run on fragmented systems. CRM in one place, loyalty in another, marketing somewhere else, ordering data nowhere useful. The result is disconnected guest data, underutilized insight, and missed revenue.

CXVERSE unifies customer identity, loyalty, engagement, ordering, and automation into one continuous growth engine. Deeply integrated with modern POS systems, we help multi-location brands identify more guests, drive repeat behavior, and convert data into measurable, predictable revenue.

The Opportunity

This is a founding, full-cycle revenue role. You will generate and close pipeline, shape our US/North America, Middle East and India go-to-market playbook, and report directly to the Founder and CEO.

There is no SDR team initially. You will own the motion end-to-end. If you are comfortable building from scratch, working with a founder daily, and want meaningful long-term upside, this seat is for you.

What You Will Own

Revenue Generation

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• Build outbound strategies and referral loops into multi-location restaurant and retail brands
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• Leverage existing relationships in the operator ecosystem
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• Create and manage pipeline independently, without relying on inbound
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Sales Execution

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• Run discovery conversations with VPs of Marketing, Ops, Growth, and Digital
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• Conduct product demonstrations tailored to operator priorities
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• Navigate multi-stakeholder buying cycles
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• Negotiate commercial terms and close deals consistently
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• Maintain disciplined pipeline forecasting and CRM hygiene
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Strategic GTM Development

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• Refine ICP, positioning, and pricing based on what you learn in the field
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• Provide direct field feedback into product, packaging, and roadmap
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• Build partnerships within the restaurant and retail technology ecosystem
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• Develop the repeatable outbound and closing playbook the next five hires will run on
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First 90 Days

By the end of your first quarter, success looks like:

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• Pipeline at 4 to 5x your quarterly quota
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• Couple of brands closed
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• Three sharpest ICP segments documented and validated
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• Honest, structured field feedback delivered to product and pricing
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Who You Are

You likely:

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• Have 4 to 8 years selling SaaS into multi-location restaurants, retail, or hospitality
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• Have closed real multi-location deals with operator decision makers
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• Have an active network of VPs and Directors in this space who take your call
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• Understand restaurant or retail unit economics, retention, and CRM-driven growth
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• Are equally comfortable prospecting and closing
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• Can walk us through your last three closed deals with deal size, cycle length, and why you won
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Who This Role Is Not For

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• Entry-level SDRs or early-career sales professionals
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• Inbound-only closers who need marketing-generated leads
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• Account managers focused on renewals and retention
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• Senior executives looking to manage a team before selling
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Compensation

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• Competitive base salary
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• Uncapped commission tied directly to closed ARR
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• Meaningful equity participation based on performance
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• OTE structured for serious upside on over performance
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• This is a founding seat. Comp is structured to reward operators who create predictable revenue.
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