| Key Deliverables: Lead generation - Ensure necessary leads are generated through BDMs and channel partners/open market
Customer relationship management - Develop and maintain relationship with existing and potential customers
- Educates customers with information to build their understanding of issues and capabilities
- Goes beyond their day-to-day work to assist customers in a positive manner
Dealer relationship management - Maintain relationship with local dealerships, TML dealers and local territory managers of TML
Data management - Maintain all relevant data related to TML retail and TCL market share at assigned territories and report the same to ASM.
Team Management: - Manage a team of CSEs including target setting, dealer allocation, and performance management
- Training and guiding BDMs
- Ensure all CSEs and dealer sales team are aware of policies related to TCL product offerings
- Makes sure self and team adheres to the team's expectations and guidelines, fulfils team's responsibilities, demonstrates personal commitment to the team
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