Hiring for ServiceNow Developer-Hyderabad Bangalore
Provide advice and guidance to colleagues where required. Work with the junior support analysts to ensure quick resolution of issues. Provide technical guidance to the team Enable and guide the teams to follow the set ITIL processes Drive Process Improvement initiatives within the team Help in technical interviews and onboarding of resources Point of escalation for any issues within the portfolio Create documents on work-around steps to be used by other team members Ensure on-time SLA resolution Other Requirements: Should be willing to work on Production support environment.
