Client Servicing Manager

This role is for one of Weekday's clients
Salary range: Rs 500000 - Rs 1200000 (ie INR 5-12 LPA)

Min Experience: 3+ years
Location: Gurgaon, Delhi
JobType: full-time

Requirements

Key Responsibilities:

Client Relationship Management: Lead as the primary point of contact for key clients,

ensuring strategic alignment, relationship growth, and overall client satisfaction.

Team Leadership: Manage, mentor, and guide the client servicing team, ensuring consistent

performance, professional development, and client-first service delivery.

Project Oversight: Oversee end-to-end event management, from brief to execution, ensuring projects are delivered on time, within budget, and to client expectations.

Proposal Strategy & Review: Supervise proposal development, pricing strategies, and pitch presentations, ensuring alignment with client requirements and business goals.

Cross-Department Coordination: Collaborate with production, operations, creative, and finance teams to ensure flawless event execution.

Account Growth: Identify new business opportunities within existing client accounts, driving

renewals, upselling services, and expanding partnerships.

Conflict & Issue Management: Resolve escalated client concerns promptly and effectively,

safeguarding client relationships and company reputation.

Market Awareness: Stay updated on event industry trends, client market landscapes, and

competitor activities to provide informed, strategic recommendations.

Reporting & Feedback: Deliver periodic client account reviews, event reports, and

performance feedback to management and clients.

Must-have skills

Client Relations, Client Servicing, Corporate Events