Sr Solution Architect
As a Solutions Architect, you will be the trusted advisor helping our customers unlock the ultimate value of Couchbase. You will work directly with customer engineering teams, blending high-level architectural coaching with hands-on professional service delivery. If you love solving complex, real-world data challenges, designing cutting-edge AI-ready architectures, and guiding enterprise customers from design to production, this role is for you.
What You'll Do (Responsibilities):
Lead Customer Engagements: Guide short- to medium-term on-site and remote client engagements. You will lead architecture and use case reviews, sizing, performance tuning, and deployment topology planning to get Couchbase up, running, and optimized.
Solve Complex Technical Challenges: Work hand-in-hand with customers to solve deep technical problems from initial design through to production operations, managing hands-on troubleshooting and escalating issues when necessary.
Architect for the Future of AI: Help customers implement AI solutions and data platforming best practices, leveraging Couchbase's advanced features like indexing, SQL++, Full-Text Search, Vector Search, and Columnar technologies.
Own the Lifecycle: Assist with all phases of Couchbase implementations, including installation, deployment topology planning, and establishing operational best practices.
Be a Trusted Advisor: Act as the technical product expert, comfortably communicating and presenting complex architectural concepts to audiences ranging from developers and architects to C-level managers.
Drive Internal Innovation: Contribute to internal technical projects, including software development, benchmarking, and troubleshooting.
Collaborate Globally: Partner closely with sales and pre-sales teams to handle technical escalations and identify growth opportunities within existing accounts.
Share Knowledge: Author internal and external technical collateral, such as reference architectures, whitepapers, and best-practice guides.
What You'll Bring (Qualifications):
Database Expertise: 5+ years of experience in enterprise back-end software consulting, with a strong focus on database technologies (SQL, NoSQL, or Distributed Databases).
Cloud Proficiency: 2+ years of experience working with major Cloud platforms (AWS, Azure, GCP), including cloud troubleshooting and performance tuning.
Development Background: A strong foundation in application design and development, with familiarity in traditional RDBMS schema modeling and configuration.
AI & Modern Tech Savvy: Experience engaging with developers and utilizing AI-assisted development/evaluation techniques (e.g., Gemini, Claude).
Problem-Solving Mindset: A rigorous diagnostic and troubleshooting process, with a proven track record of resolving complex, end-to-end technical issues.
Exceptional Communication: Stellar presentation and communication skills, with the ability to articulate technical solutions concisely to both highly technical and non-technical stakeholders.
Education: BSc in Computer Science, Engineering, or an equivalent technical field.
Languages: Fluency in English is required.
