Educational Qualification:
- Graduate degree in Commerce, Management, or Engineering.
- Certifications in Procurement or Sourcing Operations (optional).
2-5 years of experience in procurement operations, sourcing execution, or techno-commercial support.
Same Posting Description for Internal and External Candidates
| Sourcing Operations Execution: | - Execute sourcing requests including RFQ preparation, response tracking, and price comparisons as per defined SOPs.
- Ensure accurate and timely closure of sourcing service requests while adhering to SLAs.
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| Process Compliance & Documentation: | - Ensure adherence to sourcing policies, approval hierarchies, and governance controls in daily transactions.
- Maintain sourcing documentation including RFQs, vendor responses.
- Support audit preparedness by ensuring accuracy and completeness of sourcing data in the system.
- Report any compliance deviations or process issues to the Lead - Sourcing.
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| Stakeholder Coordination: | - Coordinate with procurement requesters, vendor representatives, and internal teams for smooth processing of sourcing transactions.
- Resolve basic queries from business units and escalate complex issues to the sourcing lead.
- Collaborate with master data, governance, and contracts teams to align sourcing activities.
- Support vendor communications for document collection and clarification during the sourcing process.
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| MIS & Continuous Improvement Support: | - Update sourcing trackers, dashboards, and MIS reports as per the review cadence.
- Assist in monitoring sourcing KPIs such as turnaround time, compliance adherence, and request closure rates.
- Contribute ideas for improving sourcing efficiency, turnaround time, and vendor experience.
- Support adoption of new tools, workflow changes, and automation initiatives within sourcing operations.
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| People and Performance Management | - Ensure each operations team lead and operations team members (new /existing) are inducted to new operations model, expectations and governance mechanism including critical business scenarios
- Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members.
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| Compliance, Governance & Service Delivery: | - Drive adherence to SLAs/KPIs across PO processing and post-PO operations.
- Ensure contract and purchase order compliance through proactive monitoring of exceptions and deviations.
- Leverage SAP MM, Ariba Commerce Automation, and workflow tools to ensure process visibility and efficiency.
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