Posted 11 July, 2026
ESM Sr Developer
Hexaware Technologies
India
Full Time
Reference: 218_653166_663856
Job Description: Design, implement, and maintain the ServiceNow CMDBto ensure accurate and comprehensive configuration item (CI) data. Create and manage data integrationswith external systems using REST/SOAP APIs, ETL tools, service graph connectors, and other integration methods. Develop custom workflowsand utilize Flow Designerfor automated data management within the CMDB. Implement and enforce CSDM (Common Service Data Model)guidelines for enhanced CMDB maturity. Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery (on prem and cloud), Service Mapping, Event Mgmt and Orchestration use cases. 3rdparty software integrations with ServiceNow