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Posted 11 July, 2026

Manager - Process Architect

DHL Global Forwarding Freight Shared Services (India) LLP
Chennai,Tamil Nadu,India Full Time
Reference: 137_610565_AV-338863_357028640

Job Title:

Business Analyst / Business Process Modeler / Business Process Architect

Required skillset:

  • Strong expertise in Business Process Analysis & Modelling, including documentation of A-Is and To-Be processes (preferably in ARIS)
    Experience in Requirements Gathering, Analysis, and Documentation
    Sound understanding of IT and Data Architecture principles
    Hands-on expertise in Business Process, IT, and Data Modelling using BPMN/EPC, ERD, and tools like ARIS, Signavio, Visio, or equivalent
    Ability to build and update Power BI / Tableau/ Qlik dashboards is a plus
    Data Analytics and Data Storytelling skills is a plus
    Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site))
    Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities:

  • Analysis, updates, and development of architectural artifacts including Business Processes Maps, IT Landscapes, ERD Diagrams, and State Diagrams in ARIS Connect
    Elicit and document Business Requirements
    Facilitate Business Process Modelling workshops
    Maintain and govern the repository of architectural artifacts in ARIS Connect

Skills / Qualifications:

Key Capabilities / Competencies

  • 5+ years of working experience - most preferably as a Business Analyst or Business Process Consultant
    5+ years of experience in Business Process Modelling in a central-repository-based tool (preferable: ARIS Connect, but can be any other central-repository-based BPMN tool)
    Experience in Requirements Gathering
    Experience in Data Analytics (incl. good command in SQL) is a plus
    Very good communication skills (including facilitation in virtual environment)
    Tools: ARIS/Signavio/Visio, Teams/SharePoint/OneNote, SQL/PowerBI/Qlik (optional), MS Office (Excel/PowerPoint/Word)

Additional Details:

Expected years of experience:
5+ years

Expected Educational Qualifications:
Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

Employment Type: FULL_TIME

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