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Posted 11 July, 2026

AI / ML Developer / Engineer

ExlService Holdings, Inc.
India Full Time
Reference: 218_689623_16850

Key Responsibilities:

  • Configure and fine-tune AI agents (Data Governance, Data Quality, Lineage, Stewardship) on the EXLdata.ai platform
  • Apply prompt engineering techniques to optimize agent behavior, accuracy, and output quality
  • Design and automate governance workflows and data stewardship processes using AI agent orchestration
  • Perform current-state analysis and document metadata, data lineage, and governance processes
  • Support configuration of governance workflows and reporting dashboards for stewards and executives
  • Integrate AI agents with backend systems, Knowledge Graph (Neo4j), and Vector Database (Milvus)
  • Collaborate with GCP Engineers, Solution Architects, and Data Analysts to deliver sprint objectives
  • Participate in Agile ceremonies - daily standups, sprint demos, and retrospectives
  • Troubleshoot agent performance, data pipeline issues, and workflow errors in the GKE environment

Qualifications:

  • 3+ years of experience in AI/ML development, agent configuration, or LLM-based application development
  • Strong expertise in prompt engineering and AI workflow automation
  • Hands-on experience with AI agent frameworks and orchestration tools
  • Knowledge of data governance concepts: data quality, stewardship, lineage, MDM/RDM, and metadata management
  • Familiarity with governance agents: Data Quality (DQ), Stewardship, MDM/RDM agents
  • Experience working with REST APIs and event-driven integration
  • Proficiency in Python for scripting, automation, and data processing
  • Experience with CI/CD pipelines using GitHub / GitHub Actions
  • Strong analytical skills to document and assess current-state data and governance processes

Preferred Skills

  • Experience in the insurance domain (Claims, Underwriting, or Policy data)
  • Familiarity with EXLdata.ai platform or similar agentic data intelligence platforms
  • GCP Professional certification (ML Engineer, Data Engineer, or Cloud Developer)
  • Experience with offshore/onshore hybrid Agile delivery models

Skills & Experience

The following tools are part of the EXLdata.ai GCP architecture. Familiarity is an advantage - not all are mandatory. Training and ramp-up support will be provided.

Must-Have Skills & Experience

EXLdata.ai Agents

Data Governance, Data Quality, Data Lineage, Stewardship Workbench agents

Vertex AI (GCP)

Google AI/ML platform for model serving and agent inference

BigQuery

Managed analytics data warehouse for querying governance data

GitHub / Git + Actions

Source control and CI/CD for agent configuration and deployment

Python

Primary language for agent scripting and workflow automation

Nginx / Orchestrator

API gateway and agent orchestration layer within GKE

Preferred - Nice to Have

GKE (Google Kubernetes Engine)

Container orchestration platform hosting EXLdata.ai agents

Neo4j Graph Database

Knowledge graph for entity relationships and data lineage

Milvus Vector Database

Vector DB for semantic search and embedding storage (open-source)

Cloud SQL

Managed relational DB for metadata storage

Google Secret Manager (CSI)

Secrets management via CSI Secret Store integration in GKE

Google Filestore

Persistent shared storage (RWX, CSI-backed PVC)

Guidewire APIs / Events

Insurance platform integration for Claims & Underwriting data

Okta

Identity access management and access scoping via VPC rules

Awareness Level - Environment Context

Cloud Logging / gCloud CLI

Operational logging and CLI access for environment support

IAM (Identity & Access Mgmt)

GCP role-based access control and service account management

Cloud KMS / Secrets Manager

Key management and secret storage for secure deployments

Artifact Registry

Container image registry for agent Docker images

Cloud DNS

DNS routing for subdomain-based service access

Backup & DR Service

Disaster recovery and backup for platform resilience

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